SHIPPING & RETURNS

SHIPPING POLICY

Waterford City Delivery 

Free delivery to all Waterford City 

Items will be shipped and delivered in 24 hours

 

Delivery to the Rep of Ireland 

Delivery times 3-5 working days

Items will be shipped via courier 

International Delivery 

International items will be delivered in 5-10 working days 

Times may differ to regions outside of the EU

Please be aware that if you place multiple orders close to each other, they may be packed together to ensure you receive the goods as quickly as possible.

Will I be charged customs fees?

Depending on the value of your order and your specific country, you may be charged customs or import fees once your parcel arrives into your country. As stated in our ‘Terms and Conditions’, these fees must be paid by the customer and won’t be covered by Narnia Vintage Emporium. As these charges are set by your country and vary between orders, we’re unable to predict what the charges may be. For further information, please contact your local customs office before placing your order. You will be responsible for assuring that any products you order comply with state and federal government import regulations

RETURN & EXCHANGE POLICY

RETURN POLICY 
When purchasing any of our clothing and accessories please shop carefully and ask questions prior to purchasing as all sales are considered final for vintage. 

Narnia Vintage Emporium provides only Grade A quality vintage, each piece is lovingly hand picked and graded before sale we are however human and mistakes can be made.


48 HOUR EXCHANGE POLICY 
While all sales are considered final, we will take into consideration exchanges/store credit for items grossly misrepresented. Exchanges are handled on a case by case basis and you must contact us within 48 hours of your order being delivered. 

This means within 2 days of your item being delivered, you must e-mail us to let us know if you have issues with your purchase. Past the 48 hours delivered window, exchanges/store credits are no longer considered.

SALE ITEMS
Only regular priced items may be returned, unfortunately sale items cannot be refunded. Purchases made using a special promotion may be returned for store credit only.

RETURN SHIPPING
Buyer will be responsible for paying for shipping costs for returning your purchase. Shipping costs are non-refundable. 

We highly suggest getting tracking information or purchasing shipping insurance especially if you are returning something from overseas. We don’t guarantee that we will receive your returned item.

CANCELLED ORDERS
Narnia Vintage Emporium does not accept cancelled orders.